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FAQ
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How are your products made?All products are handcrafted in small batches with intention, care, and high-quality natural and organic ingredients. Herbal formulations are created using traditional folk and energetic herbalism practices. Crystal-infused goods are energetically cleansed and charged prior to shipping. Variations in scent, color, or appearance may occur due to the nature of botanicals and handcrafted production.
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What kind of ingredients do you use?All of our products are made with high-quality natural and USDA-certified organic ingredients whenever possible. We also prioritize vegan, cruelty-free and ethically sourced materials. Our herbs and botanicals are selected with care to support your wellness while honoring the Earth.
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Can I use your herbal teas or tinctures while on medication?Always consult a qualified healthcare professional before combining herbal products with medications
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Are your products safe for everyone?Our products are crafted with natural ingredients and energetic intention. However, everyone’s body is different. Please read ingredient labels carefully and consult your healthcare provider if you are pregnant, nursing, on medication, or have sensitivities.
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Can I request a custom product?Custom products are available through personalized herbal consultations. If you're seeking a specific blend or energetic formulation, please book a session or email pamela@earthstarmineralsandbotanicals.com to determine if I’m able to accommodate your request. Please note that availability may vary depending on the season, ingredients, and current workload.
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Is your packaging eco-friendly?Yes! We’re committed to sustainability and use packaging that is compostable, recyclable, or biodegradable whenever possible. We strive to minimize environmental impact while delivering your items with love and care.
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Can I return or exchange an item?All sales are final. If your item was damaged in transit or incorrect, please contact us within 7 days and we’ll make it right.
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How is shipping handled?Orders are typically processed within 3–5 business days. You will receive tracking information once your order ships. We package each item with care using eco-conscious materials when possible. Please ensure your shipping address is correct at checkout to avoid delays.
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Do you ship internationally?Currently, we ship only within the United States. Under the Colorado Cottage Food Act, ingestible herbal products (teas, tinctures) may only be shipped within the state of Colorado. We hope to expand shipping in the future. If you have any questions regarding this, please email me at pamela@earthstarmineralsandbotanicals.com.
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What can I expect during a session?Sessions are collaborative, gentle, and intuitive. Depending on the service, they may include breathwork, energy work, guided visualization, or herbal guidance. You’ll remain fully clothed and comfortable, and everything offered will be discussed with you beforehand. Your comfort and consent are always honored. Please visit our Services page for more depth information or feel free to contact me at pamela@earthstarmineralsandbotanicals.com
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How do I book a session?You can book a session directly through our website or by reaching out via email at pamela@earthstarmineralsandbotanicals.com. Appointments are scheduled in advance and subject to availability. If you’re not sure which service is the best fit, feel free to contact me with your questions!
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Are your services available remotely?Yes! Herbal consultations, Reiki, and crystal healing sessions can all be conducted via video or phone for distance clients.
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Can energy healing or herbal sessions be combined?Absolutely! Many clients choose to integrate Reiki or crystal healing with their herbal consultation to support emotional, physical, and energetic balance. We can tailor your experience to suit your needs.
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Do I need to prepare anything before a session?It’s helpful to come with an open heart and mind, and perhaps a journal or intention if you'd like to reflect beforehand. Wear comfortable clothing. If wearing jewelry or large belts, I may ask you to remove them so they don't interfere. For virtual sessions, please find a quiet, comfortable space where you won’t be disturbed.
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How often should I book sessions?It varies for each person. Some clients benefit from monthly check-ins, while others schedule seasonally or as needed. We can discuss a rhythm that supports your goals and lifestyle.
Thank you for supporting Earth Star Minerals & Botanicals. We honor your journey and are grateful to walk this path of healing and connection alongside you. I'm always open to suggestions and welcome your ideas, feedback, or inspiration as this space continues to grow. Feel free to reach out if there’s something you’d love to see offered!
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